Privacy Policy
Last updated: January 2026. Your health information deserves to be handled with care — here's exactly how we do it.
This Privacy Policy explains what personal information HealthyfyX collects, how we use it, and the choices you have. We only collect what's needed to connect you with the right doctor, hospital, or treatment — and we never sell your information.
Information we collect
- Contact details you provide, such as your name, phone number, and email, when booking a consultation, requesting a callback, or submitting a form
- Health-related information you choose to share, such as your symptoms, condition, or medical reports, when requesting a second opinion or insurance assistance
- Basic usage data, such as pages visited and browser type, collected automatically to help us improve the Platform
How we use your information
We use your information to match you with a verified doctor or hospital, coordinate appointments and callbacks, assist with insurance claims, and follow up on your care journey. We may also use your contact details to send appointment reminders or updates relevant to a request you've made.
Who we share it with
Your information is shared only with the specific doctors, hospitals, or insurance partners directly involved in the care or claim you've requested. We do not sell your personal or health information to third parties, and we do not share it for unrelated marketing purposes.
How we protect your data
- Access to patient information is restricted to staff directly involved in coordinating your care
- Medical reports and claim documents are stored securely and used only for the purpose you submitted them
- We review our data handling practices regularly to align with applicable data protection standards
Your choices
You can ask us to update, correct, or delete the personal information we hold about you at any time by contacting our team. If you no longer wish to receive communications from us, you can request to be removed from our contact list, and we'll process that promptly.
Cookies
We use basic cookies to keep the site functioning smoothly, such as remembering your session while you fill out a form. We do not use cookies to sell your data to advertisers.
Changes to this policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this page occasionally to stay informed.
Contact us
For any questions about how your information is handled, or to make a request regarding your data, contact us at gouthamshetty89@gmail.com or call +91 97428 95472.
Your information stays yours
Talk to our care team with confidence — get a free, no-obligation consultation.