Frequently asked questions

Everything you need to know about booking, costs, and how HealthyfyX works.

Getting started

Using HealthyfyX

Yes. Consultations, doctor matching, and care coordination are completely free for patients — you only pay the hospital for treatment.
Browse our verified doctors, open a profile you like, and use the Book Appointment button to choose a date and share your concern. Our care team confirms the slot with the hospital directly.
Yes. Browse our verified specialists, pick the one you'd like, and our care team arranges the appointment and location for you.
Yes. Your details are only shared with the doctors and hospital staff directly involved in your care, and are never sold or shared with third parties.
Costs & insurance

Paying for treatment

Each estimate is a realistic range based on what our partner hospitals typically charge, but your final cost depends on your specific case. The hospital will confirm an exact quote before any procedure.
Yes. Our insurance desk works with our partner insurers to help with cashless treatment and claim paperwork, at no extra cost to you. Visit our Insurance page for details.
Many of our partner hospitals offer EMI plans for eligible treatments. See our Payment Plans page for how this works.
Doctors & hospitals

Our network

Every doctor on HealthyfyX is vetted for qualifications, registration, and experience before they're listed, and their profile shows real patient reviews once they've seen patients through us.
Absolutely. Submit your medical reports through our Second Opinion service and a relevant specialist will review your case.
Yes — see Doctor Onboarding if you're a specialist, or Partner With Us if you represent a hospital or clinic.

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